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OBJECTIVE
To build experience towards a lead role with an international organization that promotes diversity and professional growth. Willing to
travel.
EXPERIENCE
Since October 2005
Comstation
Communications Corp. • Columbus,
OH, USA
IT Manager
Install, configure and repair servers,
desktops, laptops and data/voice communications
devices. Maintain all LAN/WAN infrastructure
(including wireless DMZ), cabling, routers,
switches, wireless devices, printers and
business applications across 12 locations
in Columbus. Configure remote access solutions.
Manage, evaluate and procure technology
resources. Research, develop and implement
new technology initiatives. Assist in
developing and documenting IT policies
and procedures. Design, develop and publish
company website and employee Intranet.
Develop and deliver technical training
for users.
July 2003 to October 2005
Franklin
University • Columbus, OH, USA
Systems Administrator
Managed and administered all Active Directory
infrastructure for two seperate domains
in a mixed Windows/Unix/Netware environment,
and played a key role in the directory
migration from Novell to a Microsoft platform
using Server 2003 (with Windows XP on
the desktop). Developed documentation
and standardization conventions. Streamlined
software deployment and image distribution
processes. Developed domain security standards,
designed and configured group policy and
anti-virus solutions.
Responsibilities included:
• Support Server 2003 infrastructure for
five sites (three campuses)
• Configure and administer eight domain
controllers
• Configure and administer two DNS servers
• Configure and administer two DHCP servers
• Configure and administer two SMS servers
• Configure and administer one SQL server
• Manage and maintain users, groups and
file shares and print shares
• Manage and maintain group policy and login
scripts
• Manage and maintain all Windows infrastructure (Server 2003),
software and hardware
• Supervised and managed junior
Admins and part-time Techs
October 2001 to July 2003
Franklin
University • Columbus, OH, USA
PC/LAN Technician
Provided desktop support (Windows 98/2000,
Mac OS X, Linux/Solaris) and Netware 5/6
server administration including computer
hardware and software installation and
support for over 500 users at three sites.
Maintained documentation, implemented
software standardization, supervised and
trained technicians. Streamlined computer
lab software and application maintenance
and deployment. Implemented and administered
desktop management solutions using ZenWorks
4.
October
2000 to August 2002
Columbus
State Community College • Columbus,
OH, USA
PC Specialist
Repaired and installed computer hardware
& software, printers, application support
and network configuration. Provided support
on large Novell/Microsoft campus network
with over 2500 users. Installed and supported
multiple student labs.
Experience continued …
November 2000 to February 2002
Micro
Electronics Inc. • Columbus, OH, USA
Customer Service Representative
Provided on-site customer service and technical
support by phone to Microcenter customers
and PC owners. Coordinated with technicians
on initial diagnostics and creating trouble
tickets for computer repair.
EDUCATION
Present
Franklin
University • Columbus, OH, USA
Currently pursuing MBA at Franklin University
Expected Graduation: May 2009
2002 to 2004
Franklin
University • Columbus, OH, USA
Bachelor of Science
Major in Information Technology
Graduated December 2004 with honors (summa
cum laude)
Cumulative GPA: 3.95
1997 to 2002
Columbus
State Community College • Columbus,
OH, USA
Certificate in PC Hardware/Software Maintenance
and Installation
Certificate in Networks and Distributed
Systems.
CERTIFICATION
Microsoft Certified Professional,
Microsoft Corp. December 2005
CNA Certified Novell Administrator,
Novell Inc. September 2003
Network+ Certified Professional,
CompTIA, Inc. September 2001
SKILLS
 Microsoft
Products: Active Directory deployment and
server administration in a multi-site multi-domain
environment using Windows Server 2000/2003,
SQL Server, Exchange Server, SMS 2003 Server,
IIS Server (FrontPage server), as well as
DNS/DHCP/FTP file & print Servers. Advanced
experience with Group Policy, login scripts
and all Windows and Office products for
the desktops.
Advanced experience with network security
and enterprise server/desktop management
and deployment solutions.
 Novell
Products: NDS deployment and
administration of Netware 5.1/6 Servers
over three sites, GroupWise 6 Server,
ZENWorks for Desktops 4 , NDPS Printing.
Third Party Products:
Advanced knowledge of McAfee Enterprise,
Norton/Symantec Ghost multicasting, most
Cisco devices including routers, switches,
PIX firewall and wireless products, HP/Compaq
Server utilities, disk array configuration,
application deployment, Terminal Services,
Sysprep. Proficient in HTML and web design
using Macromedia Dreamweaver, Photoshop
and some Flash. Some knowledge of Linux
Redhat, Apple Mac and various open source
solutions.
TRAINING
Microsoft Windows 2000 Network
and Operating System Essentials (2151),
Implementing Microsoft Windows 2000 Professional
and Server (2152),
Implementing a Microsoft Windows 2000 Network
Infrastructure (2153),
Cisco
Academy, Configuring & Troubleshooting
Linux, Novel Netware 6 Administration,
Microsoft Windows Server 2003 (2273A), Security
+, Systems Management Server 2003.
LANGUAGES
My native language is English.
I possess advanced writing and communication skills.
I can communicate fluently in Arabic as well, with average reading and writing skills.
REFERENCES
References will be furnished upon request
or during interview.
Online CV © Abdulhayy Johnson •
Ver 2.3
last updated September 2007
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